Privacy Policy

At Policy Partners, we are committed to protecting and respecting your privacy. This notice explains when and why we collect personal information about individuals, how we use it, the circumstances under which we may disclose it to others, and how we ensure it is kept secure.

We may update this notice from time to time, so please check this page occasionally to ensure that you are happy with any changes. By using our website, you agree to be bound by this notice.

Policy Partners fully adheres to the Data Protection Act 2018 and the UK General Data Protection Regulation (GDPR).

For any questions regarding this notice or our privacy practices, please contact us.

Who we are

Policy Partners is a communications consultancy specialising in policy and engagement strategies. We help clients communicate change, engage stakeholders, and create impactful, results-driven solutions.

Our registered address is [Insert Address].

How do we collect information from you?

We collect information about you when you:

• Visit our website
• Complete a form on our website
• Email us with a query
• Call us
• Participate in any engagement activities we host on behalf of our clients

What type of information do we collect from you?

We collect personal information that you voluntarily provide to us, such as your name, email address, and other contact details. We also collect data related to your interactions with our website, such as your IP address and the pages you access, which are tracked via Google Analytics.

In relation to engagement events that you may join, we collect information about the views you share at these sessions which may be reported anonymously as part of the work we undertake for our clients.

How is your information used?

We may use your information to:

• Respond to enquiries or emails sent to us
• Engage with you regarding services we provide
• Notify you of changes to our services
• Send you communications that you have requested and that may be of interest to you
• Report your views anonymously if you provide them at one of our events

How long we keep your information for

We will hold your personal information for as long as necessary to fulfil the purposes outlined in this notice. After this period, we will securely delete or anonymise your data.

Legal basis for processing data

We process your personal data on the following legal bases:

• Consent: When you voluntarily provide your personal information (e.g., through emails or forms on our website, through attendance at engagement events)
• Legitimate Interest: We have a legitimate interest in processing your personal data to improve our services and communicate with you

Who has access to your information?

We do not sell or rent your personal information to third parties. We do not share your data with third parties for marketing purposes. We may share your data with third-party service providers where necessary to support our services, but only under strict data protection agreements.

Your choices

You will not receive marketing communications from us unless you have given your explicit consent. If you no longer wish to receive such communications, you can opt out at any time by contacting us.

Access and correction of your personal information

You have the right to access and correct the personal information we hold about you. If any information is inaccurate or out of date, you can request that we update it.

To request access to your personal data, or to exercise other rights, please contact us.

Right to stop or limit our processing of your data

You have the right to object to the processing of your personal data, request that we delete it, or limit its use in certain circumstances. If you wish to exercise these rights, please contact us.

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO), the UK’s data protection regulator, at ico.org.uk/concerns.

Security precautions in place to protect your information

We implement appropriate technical and organisational measures to protect your personal information from loss, misuse, or unauthorised access. However, please note that no method of data transmission over the internet is entirely secure, and we cannot guarantee 100% security.

Use of cookies

Like many websites, policypartners.uk uses cookies. Cookies are small pieces of data stored on your device to help improve your experience on our site, such as remembering your preferences or tracking usage for analytics. You can manage your cookie preferences through your browser settings, but disabling cookies may limit some website functionality.

Links to other websites

Our website may contain links to other websites. Please be aware that this privacy notice only applies to our website, and we encourage you to read the privacy policies of other sites you visit.

Children aged 16 or under

If you are aged 16 or under, please obtain permission from a parent or guardian before providing us with any personal information.

Transferring your information outside of Europe

Your data may be transferred and stored outside of the European Economic Area (EEA) for processing. By using our website, you consent to such transfers where necessary.

Security measures

We take the protection of your personal data seriously and implement measures such as access controls, firewalls, and encryption to ensure its security.

Review of this notice

We keep this privacy notice under regular review and update it as necessary. The most recent update was in March 2025.